So your story has become my story; my story of a passion that was born to help you, the healthcare consumer, get to the heart of the matter of navigating through America's complex Healthcare system, so that you can journey your healthcare experience with ease, understanding, and satisfaction.
Barbara O'Halloran Smith, Board Certified Patient Advocate is founder and president of ABC FOR YOUR HEALTH, LLC: a private, independent, and professional patient advocacy and healthcare liaison firm. Barbara brings to her clients a wealth of education and experience. She has earned an Associated Degree in Medical Administrative Assisting from Hesser College, a Bachelor of Science Degree in Leadership from Northeastern University, a post Bachelor Certification in Patient Advocacy from UCLA Empowered, and a Certificate in Case Management from Boston University School of Social Work. Barbara also has over 25 years work experience in the healthcare industry with backgrounds in family medicine, pediatrics, and specialty; most recently a leadership role at Beth Israel Deaconess Healthcare, working to coordinate patient care in a primary care setting.
As a patient advocate and healthcare liaison, Barbara's allegiance is to the client and their family; not to the healthcare provider, corporation, or insurance industry. To create a Person Centered Plan of Care, Barbara sees the client and their family as the primary stakeholders, placing them at the center of the decision making process for their own health and well-being, as an effort for clients to successfully achieve their healthcare goals.
Why we do this The healthcare market of today has transitioned from sole ownerships and small practice partnerships, into consolidated healthcare corporate conglomerates. These transitions have placed increasing restrictions onto the healthcare provider making it much more difficult for them to deliver the highest quality of care. Providers must adhere to these restrictions by the healthcare organizations who employ them, as well as the insurance companies who reimburse them; restrictions that ultimately impact the cost, quality and access of healthcare for the consumer.
- Prepare for and accompany clients to appointments
- Coordinate transition of one level of care to another
- Consult with your healthcare team
- Develop a "Person Centered Plan of Care"
- Maintain communication with loved ones
- Make certain your questions are answered
- Maintain a current list of medication
- Assist with Advanced Directives and Health Care Proxies
- Know your Rights as a Patient
Why Hire A Patient Advoate? Patient Advocate »